Conversation AI

AI Chat & Text Follow-Up
for Small Businesses

AI that responds to your customers in their preferred language through website chat, SMS, and supported social messaging channels — answering common questions, collecting lead details, and handing off conversations that need a person. English, Spanish, and many other languages are available depending on setup, and requested languages are confirmed and tested before launch.

Get a Conversation AI Quote

Responds across channels

Responds through connected website chat, SMS, and supported social messaging channels — so customers get a reply wherever they reach out.

Answers & qualifies

Answers common questions and collects the details needed to qualify an inquiry, so you know which leads are worth a call.

Books when enabled

Offers booking when a calendar is connected and booking is enabled, so customers can pick a time without waiting on you.

Saves to your CRM

Saves the lead and conversation details in the connected CRM and routes requests that need staff attention.

Multiple languages

Supports English, Spanish, and many other languages when included in your configuration, so you can help more customers in their preferred language.

Sample chat — fictional data for illustration only

What a conversation looks like

Website chat · Bright Salon

Hi, do you have any openings for a haircut this week?

Conversation AIHi there! Thanks for reaching out. Which location works best for you, and do you have a preferred stylist?

The Main Street location, anyone is fine.

Conversation AIGreat — we have openings Thursday at 11:00 AM or Friday at 2:30 PM. Would either work?

Friday at 2:30 works.

Conversation AIPerfect. Can I get your name and a phone number to confirm the appointment?

James Carter, (555) 340-1182.

Conversation AIThanks, James! I've requested your appointment for Friday at 2:30 PM at the Main Street location. Our team will confirm it shortly. Anything else?

Nope, thanks!

Lead saved to CRM: James Carter · (555) 340-1182 · Appointment requested: Friday 2:30 PM, Main Street · Status: awaiting team confirmation.

Common Questions

Which languages do you support?

We can configure English, Spanish, and many other languages. Tell us which languages your customers use. We'll confirm what's available for your phone or messaging setup and test your requested languages before launch.

Can Conversation AI reply in more than one language?

Yes. Conversation AI can respond in multiple languages across your connected channels so customers are helped in the language they prefer. We confirm your requested languages and test them before launch.

Want chats and texts answered fast?

Tell us where your customers message you, what questions come up most, and which languages they use. We'll put together a quote based on your connected channels, message volume, and support needs.